Economy

In 2025 banking contact centers managed 50.2 million incoming calls: the survey data conducted by the Abi

ROMA (ITALPRESS) – “In 2025 the banking contact centers managed 50.2 million incoming calls, to which there are added 9 million proactive calls made towards customers”. Also significant is the use of digital channels: “around 17.2 million chat contacts and […]

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SACE and Bank of Africa together to support new business projects and opportunities in the African continent

CASABLANCA (MAROCCO) (ITALPRESS) – SACE, the Italian Export Credit Agency participated by the Italian Ministry of Economy and Finance, and Bank of Africa, among the main banking groups of the African continent, signed today in Casablanca a collaboration agreement aimed

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