MILAN (ITALPRESS) – The IRCCCS San Raffaele Hospital in Milan is a national and international point of reference for the management of complex diseases, thanks to a highly integrated and multidisciplinary clinical model and a high specialization in medical and surgical fields. In this context, the possibility for patients to access a remote second opinion service, provided through the hospital’s telemedicine platform, which allows a qualified specialist evaluation by the hospital professionals, without the need to physically go to the structure. The “second opinion” is a concrete opportunity for patients who are faced with complex clinical decisions or articulated therapeutic paths: it is sufficient to charge their clinical documentation on the platform – exams, referts, images – to receive, in defined times, a structured specialist opinion, useful to confirm diagnosis, deepen the clinical picture and more consciously guide therapeutic choices. In urology, in which the San Raffaele di Milano has a consolidated experience in the management of highly complex diseases, the second opinion represents an instrument of particular value. In fact, it supports the patient in the confirmation of the diagnosis, in the evaluation of the different therapeutic and/or treatment options, even in delicate clinical scenarios such as those related to oncological or functional surgery, guiding the patient towards the most appropriate path. “I often see patients – explains Professor Francesco Montorsi, president of the Amici di URI Foundation, Director of the Urology Unit of the IRCCCS Hospital San Raffaele in Milan and Ordinary of Urology at the Vita-Salute San Raffaele University – who submit their cases to me. I therefore involve several specialist figures, such as anatomopatologist, medical oncologist, radiotherapist, experienced radiologist and nuclear doctor, just to name a few of the many professionals who collaborate with me. We are talking about the primaries of the Operational Units of San Raffaele: specialists of the highest level, internationally recognized. This is therefore a very useful initiative offered by the Hospital, which allows the patient to access these skills without having to move from home – a particularly important aspect, considering that many live far away. Of course, all the documentation uploaded by the patient on the platform is protected according to the most stringent privacy standards.” The more you compare with high-level professionals, the easier it is to understand that the problem can be easier than initially thought. This happens because, in increasing competence and experience, the ability to identify the most appropriate solutions also grows.” The performance provides an asynchronous delivery mode, with an estimated response time between 12 and 15 days, allowing an in-depth analysis of the clinical documentation transmitted by the patient. “The patients are very satisfied, especially because they perceive that their case has been thoroughly evaluated, multidisciplinary and from more points of view. And this gives them the assurance that the best specialists are working together for their good. It is therefore a tool that strengthens the medical-patient relationship, offering greater awareness and safety in clinical choices, always respecting the quality and personalization of the care.” – photo IRCCS Ospedale San Raffaele di Milano-(ITALPRESS).
